Customer support representative should be a graduate / Under Graduate (pursuing in correspondence / Regular) in any discipline with minimum 6 Months to 2 years of relevant experience ; should have manned the customer support in any of the International voice inbound call center BPO Knowledge and Expertise: Basic understanding of the E2E Business Process. Basic knowledge of the systems and procedures. Basic communication etiquettes.
Speaking fluently in neutral accent. Ability to handle fluctuating work loads. Prior work experience in handling overseas customer calls Key Skill Set:Excellent Communication skills ( Both oral and written). Should be able to converse in the US Accent. Good computer skills and Data entry skills Good Interpersonal skills To ensure Customer Satisfaction. To Process all telephone application and pass the details to the relevant team.
Requirements Job Specification:The ideal person for the position of customer support representative should be a graduate / Under Graduate(pursuing in correspondence / Regular) in any discipline with minimum 6 Months to 2 years of relevant experience ; should have manned the customer support in any of the International voice inbound call center BPO.
We have been using CareerBuilder India the past few months and the responses we have received have been really satisfying, resulting with good conversions for our clients and for ourselves as well... We would definitely love to continue with CareerBuilder in future for our recruitments. Moreover, the Technical Support is excellent and CareerBuilder will definitely be popular very soon!
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