Conduct collection efforts for customer accounts in accordance with company policy and legal requirements. Including statement mailing, collection letters, telephone calls, and coordination with insurance providers and collection agencies. Maintain responsibility for the accuracy of Patients’ electronic and paper records. Attention must be paid to Patient confidentiality as well as limiting company exposure to risk associated with improper record keeping and charges.
Ensure records are audited daily, inaccuracies corrected, and remedial training conducted as necessary. Ensure incoming telephone calls are answered in a timely manner, politely, and with the goal of meeting Patients’ needs.Other tasks as assigned by the Practice Manager High School Diploma or GED Certificate Some insurances require you to see a specific dentist, please ask if we accept your Preferred Provider Plan.
In all other cases we are happy to submit your dental claim to your insurance. We accept Visa, Mastercard, Discover, Personal Checks, and Care Credit as payment options. No insurance? Let us check into financing options for you! Our staff will do our best to make you smile again! We are In-Network Providers for the following Dental Insurance Plans: Delta Dental Maverest, Indiana Medicaid/Hoosier Healthwise Ohio Medicaid/Caresource/Doral Dental ,Kentucky Medicaid/Passport MetLife.
year of experience in a dental office setting with preferred experience in insurance .precertification/billing, accounts receivables, and patient customer service. Must have experience working with multiple phone lines/customers. Ability to work in a fast paced environment. Strong oral and written communication skills required. Computer knowledge (Word, Excel and Dentisoft software is a plus)Must be able to work a 12 hour shift or various shifts as assigned, including possible weekends.
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