Job Description : iSeries Architect Consultation: I. Meet with product developers, product support personnel and property IT personnel to listen to new projects or changes to existing products/processes that will interact with their technology. Their job is to ensure that their technology is prepared to support the new project/process as well as to provide guidance related to how best to use their technology. The architect acts as a conduit between the business and clients co-sourced partners.
Design: II. Ensure technology is properly designed and tuned to run Clinets’s applications in an efficient, secure and fault tolerant manner. They are responsible for designs related to the configuration of the operating system, the hardware and the network connectivity. They are responsible for taking their design and chopping them up into Service Request that are then handed to the co-sourcer to be implemented. They are responsible for project managing the co-sourcer to ensure that all the Service Requests are implemented on time and in order.
3rd Level Troubleshooting: III. Have the most knowledge of how the applications and underlying infrastructure work together and as such are the 3rd level of troubleshooting support after the Help Desk and the Co Sourcer. The buck stops here. 4. Knowledge: IV. Expected to be experts in their field and should have strong technical skills, strong communication skills, strong negotiation skills and strong project management skills.
Outputs: V. Design LPAR configurations to support applications. They create Service Requests that co-sourcers use to actually build the environments. They research and obtain quotes for products and services. They perform some engineering tasks that were not given to co-sourcers such as (i.e.. iSeries archives, Teradata, PDB gateways, TSM backup)
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