174. Engagement Manager - ITD – GD

Description ## Engagement Manager is a role which requires knowledge in Managed Services environment, understanding of client’s business requirements, reviewing technical solutions to those requirements by interlocking with the Solutioner and different support groups and stakeholders from the delivery organization. The Engagement manager also need to carry out the cost estimation for the proposed IT Infrastructure solution which will fulfill the requirements of the client.

This role will require you to be accountable for individual or team results. As an individual contributor working as part of a team, this role will require you to absorb professional knowledge quickly, develop skills, and draw upon professional concepts to collaborate with others; guide other team members; identify problems, analyse causes and recommend solutions to job related problems;


challenge the validity of given procedures and processes with the intent to enhance and improve; have a positive impact on customer satisfaction, business and business measurements including cost and expense; coordinate activities of less experienced or less knowledgeable team members, as required. Total 6 to 8 years of experience reuired .Minimum 3 to 5 years experience required Required Skills - Technical and Non Technical .


Commercial Customer Relationship Management / Interfacing Experience Engagement and Negotiation Experience Verbal Communication to Global Customers Technical Written Communication Team Player Self Starter Financial / Costing Experience risk management, human resources, training, and employment law.