Saturday, March 21, 2009

49. Small business ideas

Many times a past conflict can be resolved by simply looking at it with a fresh, calm perspective. When you learn how to look at a past conflict without raising your blood pressure or losing sleep, you’ll be much more likely to find an amicable resolution.The first thing you should do is look at the conflict objectively. You need to raise all of the issues on your mind, but you must always be respectful.

Actively listen to the other person, then ask that they do the same for you. Remember to focus on the problem, not the person because personal attacks have never solved anything! If you’re having a difficult time communicating, a third party can help mediate the discussion so that all parties are equally heard.Use your mutual interests and concerns as a starting point.

For example, if you were fighting with a sibling over a parent’s estate, perhaps you were both trying to ensure that the estate was as fair and balanced as possible. Go forward from this point so that you start at a place where you both agree.Brainstorm resolutions that everyone can agree on. Conflict usually occurs when one or both parties sense inequality, so get together and brainstorm ideas that will help you resolve the conflict.

You may find that you are actually building on one another’s ideas. That’s a good thing! The goal is to come to a resolution that provides mutual gain.Create standards of how things will be going forward and create all of your agreements surrounding these standards. This will help to ensure that you don’t have the same obstacles in the future. By setting specific standards, everyone will be able to communicate in the most respectful and effective manner moving forward.

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